Skip to main content
Andy's at St Andrew's Hospice
Referrals Donate now

Quality of care

  1. Who We Are
  2. Quality of care

Quality is central to the care and support we provide. We have developed a strong framework in corporate and clinical governance alongside a culture of continuous quality monitoring, identifying and swiftly acting upon any shortfalls. Our governance and assurance framework records our compliance with regulatory requirements and recognises how we can further improve.

Our Patient and Carer Involvement Group plays a key role in communicating feedback and offering advice to ensure all our services and activities are responsive and deliver on quality. This high standard of care is only possible due to the commitment and dedication of our skilled and compassionate teams, and support we receive from our volunteers, retail team, fundraisers and wider community.

Quality Account 2023-24

The Quality Account reviews the achievements we have made during the last year, outlines our key priorities for improvement to services for patients and their families, and communicates the excellent work of our hospice teams.

Read more
Donate now